Restore Smart TV license

If your TV has lost access to channels after a factory reset, a firmware update, or reinstalling the app, use this page to re-issue the security token and get back online.

What you need

What happens next

When the restore succeeds, restart the app on the TV (close and reopen). Within a few seconds the app will automatically generate a new security token and you'll be watching channels again.

Important

The license is tied to the hardware of the TV it was purchased on. If you changed TV, the restore will not work — the license is not automatically transferable. Contact support for assistance.